Store Policy

ORDER METHODS

You may order from Chess Forum online or by phone. To order by phone please call us at 212-475-2369. We are open from noon to midnight seven days a week. To order online please visit our website chessforum.com to place your order.

PROCESSING ORDERS

All orders are processed immediately and will ship within 24 hours. You will be notified by phone or email if we are not able to process your order.

CANCELLING ORDERS

Chess Forum processes orders immediately. If you decide to cancel your order and it has not shipped yet, then the order will be canceled and a complete refund will be issued. If your order has already been shipped then it may only be returned as subject to our return policy.

PAYMENT METHODS

Chess Forum accepts the following credit cards: Visa, MasterCard, American Express and Discover Card. We also accept payment by checks drawn from a US bank. Chess Forum also accepts purchase orders from schools, clubs, libraries, companies  and government municipalities. 

PRIVACY POLICY

Your privacy is very important to us. We don't sell or share your information with anyone. If you have any questions about this privacy policy please contact us.